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Legal Stuff and Cookies

Okay so it’s not the most interesting read but if you use this website we do need to point out some important information to you. Whilst we have done our utmost to write this as clear and simple as possible if you do have any questions about our privacy policy, use of cookies, our information practices or our services then please do not hesitate to contact us.

This policy applies to this site. If you do not agree with this policy, we kindly request you to leave this site. This policy does not apply to any other websites that are linked to this one. You are advised to read the privacy policies of any linked sites.

We may amend this privacy policy from time to time without notice to you, in which case, we will publish the amended version on the website. You confirm that we shall not be liable to you or any third party for any change to this privacy policy from time to time. It is your responsibility to check regularly to determine whether this privacy policy has changed and it is assumed that you accept such changes if you continue to use the site and services.

Lets Go Out (‘us’, ‘we’, or ‘our’) operates www.letsgoout-bournemouthandpoole.co.uk

Personal Information

It is important for Lets Go Out that our visitor’s privacy will be respected and protected. We understand that your privacy is important to you and we aim to preserve your privacy at all times.

By using this website you signify that you have consented to our collecting and using the personal information that you provide to us in accordance with this privacy policy. You will also be deemed to have read and accepted this privacy policy.

Data Collection

When may we collect your personal data:

– When you contact us by any means with queries, complaints etc.
– When you ask us to contact you with information about our services
– When you submit an event to our website via our website
– When you advertise an attraction, event or business with us
– When you engage with us on social media
– When you enter prize draws or competitions
– When you subscribe to marketing & promotional newsletter emails
– When you comment on or review our products and services
– When you’ve given a third party permission to share with us the information they hold about you

We collect certain personally identifiable information (‘Personal Data’) which is necessary, relevant and suitable for the purpose you are providing it for.

Personally identifiable information may include, but is not limited to:

– Name (including title)
– Address
– Phone number
– Email address
– Any information within correspondence you send to us
– Gender
– Age
– Spouse and Child Data

It also includes technical information which is encrypted and does not identify you personally, but provides us with information about how you use our website. This may include:

– The date and time you used our website
– The pages you visited and amount of time visited for
– IP address
– The browser and device you used
– The url from which you accessed the Service

Please refer to ‘Cookies’ below for more information on the technical information we collect.

The compulsory fields on our website contact or submission forms are clearly indicated. Other information is voluntary.

We use this information you provide to respond to your questions or inform you by e-mail or telephone about our services or offers. If you request a service or transmit information to this site, we can ask for more information necessary to fulfil your request.

Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal data that is beyond our control.

Data Use

The information we collect from you will only be used for the purpose that it was provided. We shall only use your personal data for the following purposes and shall not keep such personal data longer than is necessary to fulfil these purposes:

– To help us to identify you when you contact us
– To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time
– To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future
– To allow us to carry out marketing analysis and customer profiling (including transactional information), conduct research, including creating statistical and testing information. However we do not pass on or sell your personal details to other companies for their own marketing purposes
– To help to prevent and detect fraud or loss
– To allow us to contact you in any way (including mail, email, telephone, visit, text, social media or multimedia messages) about products and services offered by us where these products are similar to those you have already purchased from us, or have expressed an interest in, and you have not opted out of us contacting you
– To allow us to contact you in any way (including mail, email, telephone, visit, text, social media or multimedia messages) about products and services offered by us and selected partners where you have expressly consented to us doing so
– We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance
– We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this

We will not disclose your personal data to any third party except in accordance with this privacy policy. We may allow other people and organisations to use the personal data we hold about you in the following circumstances:

– If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case personal data held by us, about our customers, will be one of the transferred assets
– If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings
– We employ companies and individuals to perform functions on our behalf and we may disclose your personal data to these parties for the purposes of providing our services to you, for example, for fulfilling advertising requests, collecting payments, sending postal mail and email, bookkeeping and accounts, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. Those parties only have access to the personal data needed to perform their functions, and may not use it for other purposes
– Where you give us personal data on behalf of someone else, you confirm that you have provided them with the information set out in this privacy policy and that they have not objected to such use of their personal data

In connection with any transaction which we enter into with you:

– We may carry out with one or more licensed credit reference and fraud prevention agencies: credit checks where you have given us your express consent, and fraud prevention checks. We and they may keep a record of the search. Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from your application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organisations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt collection and fraud prevention. This includes those who have moved house and who have missed payments.
– We may pass on your personal data to a solicitor, debt collection agency and/or court for our debt collection purposes of any unpaid accounts.
– If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.

Data Access

You may ask to see and update your personal information that we hold at any time. We are the data controller in respect of any personal data we collect about you. To request information please contact us via our contact form with the subject title ‘Data Request’

Opt Out

Marketing and promotional newsletter emails provide a link at the end of the email to unsubscribe from that service. You can also opt out by contacting us via our contact form with the subject title ‘Opt Out’

Please note that it is not possible to ‘opt-out’ of receiving communication from us which relates to any advertising account with us.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer. These cookies enable us to monitor which pages you find useful and which you do not. They enable us to collect certain technical information, such as your IP-address, the operating system of your computer, the browser type you use, your actions on the website and the addresses of referring websites. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Many websites use cookies as they are very useful and they do lots of different jobs which help to make your experience on websites as smooth as possible, either by making the website work more efficiently and/or to provide information to the owners of the site.

Cookies are stored on your computer not on this site.

Cookies are not viruses and they cannot scan your system or search your computer for private information.

We use analytic cookies that help us recognise and count the number of visitors and to see how visitors move around the site when they are using it, in other words it gives us stats on how people find us and use our site. This helps us to improve how our website works to ensure that users can easily find the information that they are looking for as well as help us to identify what works best for our advertisers.

We use cookies from Google Analytics. These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. The cookies used are are _ga and _gat. You may also see the following google analytic cookies:

_utma – This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
_utmb and _utmc – These work together together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters the site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves the site.
_utmt – This records the type of utm.gif hit, including custom variables, events, ecommerce items or transactions. In some cases this variable wont be sent, in which case the request is defaulted to ‘page’.
_utmz – This keeps track of where the visitor came from, what search engine they used, what link they clicked on, what keyword they used, and where they were in the world when they accessed the site.

We also use cookies from StatCounter which is a web analytics service which also helps track activity on our website. Like Google Analytics, StatCounter provides us with stats which help us understand how people are interacting with our website thus in turn helping us to improve the design and functionality of our site so that we can offer a better online experience to our visitors and customers. The cookie used is sc_is_visitor_unique.

We also display Adsense advertisements on our site which are operated by Google who use cookies to make advertising more engaging to users and more valuable to publishers and advertisers. Some common applications of cookies are to select advertising based on what’s relevant to a user; to improve reporting on campaign performance; and to avoid showing ads the user has already seen. These cookies also help the advertiser to see how many of their ads were shown and how many clicks they received.

The main advertising cookie on non-Google sites is called ‘id’ and it is stored in browsers under the domain doubleclick.net. They may also use others with names such as _drt_, FLC, and exchange_uid.

Google also uses cookies like NID and SID to help customize ads on Google properties, like Google Search. For example, they will use such cookies to remember your most recent searches, your previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website. This helps Google to show you customized ads.

You can see information on the cookies they may store by clicking here.

On many of our pages we have sharing buttons and you may notice that cookies have been set that are not related to Lets Go Out. We also have pages with content embedded from You Tube (part of Google), Facebook, Twitter or Flickr (part of Yahoo). When you visit one of these pages these service providers may set their own cookies on your web browser such as su_bc from stumbleupon.com, and pid which is a cookie set by Twitter to save a unique anonymous id for each website visitor.
Facebook may store act, c_user, csm, datr, fr, lu, s and xs. To find out more about Facebook Cookies and how they use them please click here.
YouTube may store DSID, GEUP, NID, PREF, YSC, id, _drt_ and VISITOR_INFO1_LIVE.

These anonymous cookies may be set by that third party to track the success of their application or to customise their application to you. Lets Go Out does not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites by clicking on their names above for more information about these cookies.

Finally there is a cookie from the Cookie Law Info tab. When you click and read about our cookie policy it will place a cookie called viewed_cookie_policy.

These cookies used are completely safe and secure and never contain any sensitive information.
All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. To find out more about cookies, including how to control and delete cookies please visit www.aboutcookies.org

Security

There are always risks connected to sending personal information, whether it happens face to face, by telephone or over the internet, and no system or technology is completely safe or hacker proof. To minimize the chances of this happening and to guarantee the correctness of the information, we have procedures to safeguard and secure the information we collect online. We use an SSL certificate on our website, which encrypts information you input, and host with a reputable, established hosting company with a server based in the UK who use a variety of security features to keep our site, and your information, protected.

Online Payments

Any payments made via this website will be processed by PayPal which is a secure online payment provider. Lets Go Out do not receive any financial details and any problems with payments should be directed to PayPal. Lets Go Out cannot be held responsible for any problems relating to making payments via PayPal.

Links to Other Sites

We will not be held responsible for certain links connected through this site with other sites which are maintained by others over whom we do not hold control. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.

We are not responsible for the appearance, accuracy or any other aspect of the information of all external sites.

We do not provide any personally identifiable customer personal data to these third-party websites.

Site Availability

We aim to ensure that the website is available 24 hours a day, 7 days a week. However we cannot guarantee 100% uptime which may be a result of essential maintenance or technical problems.

Due to the changing nature of laws, rules and decrees and the inherent restrictions of electronic communication, this site can contain delays, shortcomings or inaccuracies relating to the information.

Website Information and Content

The information contained on this site is only meant as guidance for specific interests and should not be a substitute for any formal or legal advice.

All the information on this site is reproduced as presented without any guarantee for completeness, accuracy or the usage of it, and without guarantee of any kind, implicit or explicit and not limited to any kind of accomplishment, usage or suitability for any kind of purpose.

Changes to our website can happen at any time without notice. If information changes whilst you are using the site we cannot be liable to you for any changes.

All website content, design and material is owned by us. You must not reproduce, sell or copy any of this unless we have given prior consent.

Although we have undertaken every effort to make sure that the information on Lets Go Out is received from reliable sources, Lets Go Out is not accountable for errors or shortcomings, or for the usage of the information reproduced on Lets Go Out.

Whilst every effort has been taken to ensure the information displayed by an advertiser is accurate, correct and up to date, Lets Go Out cannot be held responsible for any errors or inaccurate or misleading information. Advertisers are required to ensure that the information displayed is kept up to date. This also applies to any events, photographs, special offers, promotions, menus or brochures provided to us by the advertiser which are displayed on this website.

Any map links to business addresses will be via Google maps. Whilst we do our utmost to ensure this is as accurate as possible, we can only operate within the limitation of Google maps and cannot be held responsible if an address in unavailable or inaccurate.

We accept no liability for any special offers or discounts offered by local businesses and attractions. If the establishment concerned refuses to honour the special offer or discount or withdraws any discount then Lets Go Out will not be held liable. Users are advised to contact the establishment beforehand to ensure that any special offer or discount will be honoured.

We cannot be held responsible for any SPAM emails sent and received via our displaying of advertisers contact information by any external sources. Whilst we try our utmost to prevent this, unfortunately we cannot guarantee 100% SPAM free.

We will not be held responsible for certain links connected through this site with other sites which are maintained by others over whom Lets Go Out does not hold control.

Lets Go Out is not responsible for the appearance, accuracy or any other aspect of the information of all external sites.

Under no circumstances are we, our related companies, enterprises or partners, representatives or employees, can be held responsible for any loss, damage, inconvenience, decision or action which is made or undertaken in reliance to the information represented on our site, especially not for damages which have been warned against.

Sale of the Business

We reserve the right to sell the this website, including personal data relating to you, to a third party if we sell, assign or transfer the assets of our business.

Finally

Any opinions, statements or information submitted by a third party or advertiser is their own opinion and does not represent the opinions of Lets Go Out.

This policy was last updated on 3rd May 2018.